Privacy Policy

1. Organization & Data Controller

DigiXPro Digital Solution (“DigiXPro”) is an Independent Technology Architecture Advisory & Commercial Web Engineering firm based in Noida, Uttar Pradesh, India. Our website is www.digixpro.in. You may contact us at [email protected].

2. Information We Collect & Process

Information is processed as necessary to deliver technology advisory, web engineering, SEO, and workflow automation services:

• Enquiry & Lead Capture Data — Name, business email address, phone number, organisation name, UTM parameters, and project context submitted via contact forms, discovery qualification forms, or our interactive SalesConcierge widget.
• Client Operational & Project Data — Technical documentation, process workflows, software inventory, API keys, and credential access provided during active advisory, web engineering, or automation engagements.
• Automatically Collected Telemetry — Server logs, IP addresses, browser types, referring URLs, and page performance metrics collected via our hosting infrastructure solely to evaluate website security and Core Web Vitals performance.

3. How Information Is Used

Information is processed strictly to:

• Schedule and conduct 30-minute discovery and architecture calls.
• Architect target technology blueprints, engineer Next.js web applications, build n8n automation pipelines, and optimize search visibility.
• Route inbound lead notifications instantaneously to internal management databases via automated webhooks.
• Comply with statutory legal and accounting obligations.

DigiXPro Digital Solution does not sell, rent, trade, or monetize personal or business data to third parties for marketing purposes.

4. Infrastructure & Third-Party Service Providers

Website and operational systems utilize selected third-party infrastructure providers:

• Hosting & Content Delivery — Served via Cloudflare Pages and Vercel static pre-rendering networks.
• Analytics & User Experience Telemetry — Microsoft Clarity used strictly for aggregated website usage analytics, scroll heatmaps, and interface optimization upon explicit user consent. Telemetry is anonymized.
• Digital Advertising & Campaign Retargeting — Meta (Facebook) Pixel and Google Ads tags deployed to measure digital campaign conversions and serve targeted advertising to past site visitors across third-party networks upon user consent.
• Workflow & Webhook Lead Automation — Self-hosted n8n automation pipelines and Notion lead management databases for secure, encrypted form routing.
• Discovery Scheduling — Calendly for self-service consultation booking.
• AI Model & API Processing — Third-party Large Language Model APIs (e.g. OpenAI, Anthropic, Google Gemini) used statelessly for query parsing and content structuring. Client data is not submitted to public training sets.

5. Confidentiality & Data Security

Client business data, internal process blueprints, and API credentials shared with DigiXPro Digital Solution are treated as strictly confidential. HTTPS encryption in transit, encrypted environment secret management, and restricted access controls are enforced.

6. Cookies & Tracking Policy

DigiXPro Digital Solution uses cookies and browser local storage across three distinct categories:

• Essential & Preference Storage — Essential key-value pairs required for website operation, security, user preference retention (such as dark/light mode preference), and your cookie consent decision (digixpro_cookie_consent) stored locally in your browser.
• Analytics Cookies (Microsoft Clarity) — Activated upon explicit visitor consent via our cookie banner. Microsoft Clarity collects anonymized session telemetry, interaction heatmaps, and rendering metrics to evaluate website usability and technical performance.
• Digital Advertising & Retargeting Tags (Meta Pixel & Google Ads) — Active campaign measurement and retargeting tags (Meta/Facebook Pixel and Google Ads) that measure advertising performance and deliver relevant promotional campaigns to past visitors across third-party networks, active upon visitor consent.

Visitors may alter or revoke their cookie preferences at any time by clearing their browser's local storage or adjusting browser cookie settings.

7. Data Retention

General lead enquiries and project correspondence are retained for up to 3 years to maintain client relationship history, after which records are archived or deleted unless longer retention is legally required.

8. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal data held by DigiXPro. Requests should be sent to [email protected] and will be addressed within 30 days.

9. Contact Information

DigiXPro Digital Solution
Noida, Uttar Pradesh, India
Email: [email protected]